So apply nearby to be FamousforCare!
If you want to see your career grow, we have the pathway, the training, and the resources to help you succeed. XMPP is a long standing protocol for libre federated chat which in recent years underwent impressive technical modernization that brought the ecosystem modern mobile clients, cross device chat and end-to-end encryption based on al.
The XMPP community organizes so-called sprints where developers gather from across Europe to work on the ecosystem.
Customer Care We're transforming Customer Care. You'll develop your team and serve as a critical link to engineering, retail and other groups across the organization. Up to experts and leaders will depend on you for leadership, vision and growth!
Get the details Sr. So, go ahead and inspire and mentor them, one encouraging idea after another, as you help them hit their mark and perform like rock stars! Manager, Care Operations Working together with other managers to align and lead both the customer and employee experience, you'll oversee up to 10 customer groups with as many as one million customers!
You'll be a single point of contact for your customer and provide complete end-to-end resolution. Get the details Manager, Team of Experts Now you're leading up to four coaches and 48 experts, directing Un-carrier performances every single day.
No more transferring the customer to another line or representative. Read our story A focus on training.
We acted fast and early as the pandemic began to rise, transitioning over 14, Customer Care experts to temporary work-from-home environments in under a month—a huge feat but a necessary one. Even though the ecosystem saw many improvements in recent years, the UX across the ecosystem still leaves a lot to be desired. You will become part of a team of experts that owns a customer base.
You go from solving individual customer problems to leading multiple teams. Get the details Expert Congrats!
When you apply for a Customer Care role at T-Mobile, know that your health chxt safety will always come first. However the intention of this sprint is also to start thinking about de patterns for federated services in general. This is not your typical care job. How did we move entire Customer Care Centers to home offices?
You know and share the right mash up for every situation. This is what a career path in Customer Care looks like. Get the details Coach, Team of Experts Roll up your sleeves and help your team of 12 experts stay on point for our customers.